1. Overview
Kanon ("Company," "we," "us") operates the kanontrade.com platform. This Privacy Policy explains how we collect, use, and protect information about you when you use our Service. By using the Service, you agree to the collection and use of information as described in this policy.
Kanon is a business-to-business platform. We do not knowingly collect personal information from consumers or individuals outside the context of trade compliance work.
2. Information We Collect
Account information. When you create an account, we collect your name, work email address, and information from your chosen authentication provider (Google, Microsoft, or LinkedIn). We do not store passwords.
Product and classification data. When you use the Service, we store product descriptions, attributes, classification outputs, and Classification Support Packages you create. This data is associated with your account.
Usage data. We collect information about how you interact with the Service, including pages visited, features used, queries submitted, and timestamps. We use this to improve the Service.
Device and log data. We automatically collect IP addresses, browser type and version, operating system, referring URLs, and error logs. This information is used for security and to diagnose technical issues.
Communications. If you contact us by email or through the Service, we retain those communications to respond to you and improve support quality.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process classification requests and return results
- Authenticate your identity and maintain account security
- Send transactional communications (account updates, system notices)
- Send product updates and announcements (you may opt out at any time)
- Detect and prevent fraud, abuse, and security incidents
- Comply with our legal obligations
- Conduct internal analytics and research to improve classification accuracy
We do not sell your personal information. We do not use your product data to train AI models or share it with third parties for marketing purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:
- Service providers. We share data with third-party vendors who help us operate the Service (hosting, authentication, email delivery, analytics). These vendors are contractually bound to use your data only to provide services to us.
- Legal requirements. We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect rights, property, or safety.
- Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service of any such change in ownership.
- With your consent. We may share information for any other purpose with your explicit consent.
5. Data Retention
We retain your account information and classification records for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or complying with legal obligations).
Usage logs and device data are generally retained for up to 12 months and then aggregated or deleted.
6. Security
We implement reasonable technical and organizational security measures to protect your information, including encryption in transit (TLS), encryption at rest, access controls, and row-level security at the database layer.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You use the Service at your own risk. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
7. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings. Disabling certain cookies may affect your ability to use some features of the Service.
We may use third-party analytics services (such as privacy-respecting analytics tools) to understand how users interact with the Service. These services may use cookies and collect aggregate, anonymized usage information. We do not use advertising cookies or cross-site tracking.
8. Third-Party Services
The Service integrates with the following third-party services, each governed by its own privacy policy:
- Clerk — authentication and session management
- Google / Microsoft / LinkedIn — OAuth sign-in providers
- Vercel — frontend hosting
- Railway or Render — backend and database hosting
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies before using those services.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, contact us at privacy@kanontrade.com.
You may opt out of non-transactional email communications at any time by clicking the "unsubscribe" link in any such email or by contacting us. You cannot opt out of transactional communications required to operate the Service (such as account security notifications).
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Virginia, Colorado, and Connecticut residents may have rights under their respective state privacy laws. Contact us to exercise any applicable rights.
10. Children's Privacy
The Service is intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. If we make material changes, we will notify you by email or by a prominent notice on the Service. Your continued use of the Service after any such change constitutes your acceptance of the updated policy.
12. Contact
Questions, concerns, or requests regarding this Privacy Policy should be directed to:
Kanon — Privacy
privacy@kanontrade.com
kanontrade.com